The SIA, our awarding organisation partners and the qualifications regulatory authorities take malpractice* issues around training very seriously.
We work closely together to resolve them through agreed processes and protocols for sharing information. If you suspect that malpractice has taken place within a training centre a report should be sent to the relevant awarding organisation and qualifications regulatory authority (details are provided below). Their compliance departments will undertake an investigation and, if appropriate, take action. Individuals can be confident that any reports will be treated with confidence.
Any information we receive concerning training malpractice will be forwarded to these organisations.
In order for the awarding organisations and qualifications regulatory authorities to investigate they need a certain amount of information. It is helpful if the following details are provided:
- Who - names of any individuals suspected of involvement
- What - a description of the alleged malpractice
- Where - the training provider suspected of involvement and the location of any training / assessment sites (some have multiple sites)
- When - times and dates associated with the alleged malpractice
Qualifications Regulatory Authorities
While it is impossible to prevent malpractice it is reassuring to know that the majority of allegations that are investigated turn out to be unfounded. The number of cases of malpractice is no higher on average than any other sector. Where cases have turned out to be genuine, appropriate action has been taken. Some licences have been revoked and centre approval has been removed from a small number of training providers.
View a summary of reported allegations
The SIA, the qualifications regulatory authorities and awarding organisations see protecting the integrity of the licence and the credibility of the related qualifications as crucial to realising the benefits both bring to individuals, customers and employers.
*Malpractice is defined as any deliberate activity, neglect, default or other practice that compromises the integrity of the assessment process and / or the validity of certificates.